Frequently Asked Questions
Everything you need to know about your scale model collection.
What types of scale models do you offer?
Scale Arts India specializes in high-quality diecast and resin scale models, including cars, motorcycles, trucks, and aviation collectibles from world-renowned brands.
How do you ensure the safety of fragile models during shipping?
We use premium multi-layered packaging, including bubble wrap and sturdy outer corrugated boxes, to ensure your collectibles reach you in pristine condition.
What are the available payment options?
We accept a wide range of payment methods including Credit/Debit cards, Net Banking, UPI, and popular mobile wallets through our secure payment gateway.
How long does it take for my order to be delivered?
Orders are typically dispatched within 24-48 hours. Delivery usually takes 3-7 business days depending on your location within India.
Do you have a return or replacement policy?
Yes, we offer replacements for products that arrive damaged. Please ensure you record an unboxing video to facilitate a smooth return or claim process.
Do you ship internationally?
Currently, Scale Arts India primarily serves customers within India. For international inquiries, please contact our support team directly to check for availability.